Privacy Policy

Personal Information that is Protected
Personal information collected from individuals who use Shima Company, Ltd.'s (hereinafter, "Our Company") services will be managed in accordance with this privacy policy. However, any personal information that remains as a result of using websites linked to from Our Company's advertisements or search services will not be directly managed by Our Company, and in such situations protection of personal information does not apply. "Personal information" includes the following:
User name, postal code, address, full name, telephone number, date of birth, etc.
How Your Personal Information is Used
Personal information acquired through the use of various services offered on our website is used in:
Work involving the shipping of goods or services purchased from our company.
Marketing activities for goods and services of Our Company or our business partners
How Personal Information is Acquired (when acquired directly)
Our Company collects personal information through fair and legal means, and collect no information unjustly against the will of the individual. We receive consent from the individual or inform on our website of the necessary conditions regarding collection and use of personal information.
How Personal Information is Acquired

[When collecting directly]

Our Company collects personal information through fair and legal means, and collect no information unjustly against the will of the individual. We receive consent from the individual or inform on our website of the necessary conditions regarding collection and use of personal information.

[When collecting information indirectly]

The provider of goods or services will verify whether information was appropriately collected from the individual, and upon finalization of contract will inform of the necessary conditions regarding usage, etc. of said information through our website.

How We Safeguard Your Data
Our Company takes appropriate measures to ensure our customers' personal information is correct and current as they use our various services. We also take the necessary and appropriate measures to ensure personal information is safely managed, which includes preventing improper access to or leakage, loss, or damage of personal information, and we are continually working to improve our management of personal information.
Provision of the Customer's Personal Information to Third Parties
Our Company contracts out the shipping of goods to external companies and provides them the minimum information (address, name, telephone number) needed. We conduct all necessary and appropriate management of this information with these companies to ensure safe management of the information. Our Company will not disclose or provide a customer's personal information other than the above without prior approval from the customer. In the event that we use personal information together with external companies or provide it to contractors, we will perform a separate investigation of the destination for that information and sign any necessary non-disclosure agreements, etc. to properly process and manage personal information.
Disclose of Personal Information
Excluding the following circumstances, no personal information will be disclosed by Our Company.
  • when personal information is disclosed or used upon receiving voluntary consent from "the user" for such purposes.
  • when disclosure is mandated by a warrant from a court of law, or by some other decision, court order, or law.
  • in cases involving demands applicable to the fourth article of the Law on Restrictions on the Liability for Damages of Specified Telecommunications (official title: The Act on the Limitation of Liability for Damages of Specified Telecommunications Service Providers and the Right to Demand Disclosure of Identification Information of the Senders)
Procedures for the Correction, Deletion, and Cessation of Usage of Personal Information
When receiving requests from our customers regarding disclosure, deletion, corrections to, or cessation of the usage of their personal information, Our Company carries out the request after verifying the person's identity.
Principles of Usage and Prohibited Matters Concerning Private Information Protection Law
When receiving requests from our customers regarding disclosure, deletion, corrections to, or cessation of the usage of their personal information, Our Company carries out the request after verifying the person's identity.
Disclose of Personal Information

[Limits to Usage of Personal Information]

When receiving requests from our customers regarding disclosure, deletion, corrections to, or cessation of the usage of their personal information, Our Company carries out the request after verifying the person's identity.

  • Personal information will not be used for purposes other than those given. We take all precautions against leakage of personal information including removal of personal information from the location appointed for its use, or transmission of personal information to an outside party.
  • We ensure that our employees, both currently employed and retired, uphold non-disclosure in matters involving personal information.
  • No personal information regarding the following will be collected, used, or provided to outside parties: Matters that may lead to social discrimination including beliefs, religious affiliation, race or nationality, physical or mental disabilities, or criminal history, or matters concerning a person's health, medical care or sexual activities, or matters related to demonstration activities, petitioning, or the exercising of other political rights.
Exemption of Liability
Our company does not participate in the management of the usernames and passwords of users. As there is a possibility that registered personal information may be viewed in the event that usernames or passwords are obtained by third parties due to user negligence, please take responsibility for its usage and management, and exercise due caution with regards to mistakes made during use, unauthorized usage by third parties, and so forth.
Other
Our company will continue to abide strictly by the Personal Information Protection Law, and as such may need to make changes to this policy in the future. In such cases, notification of any changes made will be made on this page.
April 1, 2005
President and CEO Kazuki Shima
Shima Company, Ltd.